Observing the User Experience, Second Edition: A Practitioner's Guide to User Research by Elizabeth Goodman Ph.D. School of Information University of California Berkeley Mike Kuniavsky Andrea Moed(2012-09-21)

Observing the User Experience, Second Edition: A Practitioner's Guide to User Research by Elizabeth Goodman Ph.D. School of Information University of California Berkeley Mike Kuniavsky Andrea Moed(2012-09-21)

-, Morgan Kaufmann